The Story
Experience the purity of nature with Caudalie's VINOCLEAN Natural Cleansing Oil. This luxurious facial cleanser, crafted with over 95% natural ingredients, transforms your skincare ritual into an indulgent moment of self-care. The lightweight oil texture effortlessly melts away makeup—even waterproof formulas—while gently lifting impurities to leave skin feeling refreshed, radiant, and impeccably clean.
Infused with nourishing grape seed oil and sweet almond oil, this formula soothes and hydrates as it cleanses, making it ideal for even the most sensitive skin types. Its non-comedogenic properties ensure your pores remain clear and balanced, while its cruelty-free and eco-conscious formulation aligns with modern beauty values.
Part of Caudalie's celebrated VINOCLEAN line, this cleansing oil reflects a commitment to sustainability and skin health. With every use, you’ll feel not only the deep effectiveness of its botanical ingredients but also the care and craftsmanship behind its creation. Suitable for all skin types, this is more than a cleanser—it’s a celebration of clean beauty.
At Ellie Jules, every order is prepared with care to ensure it arrives as beautifully as it was chosen. Enjoy complimentary shipping on orders over €100, with secure, reliable delivery across our full range of jewelry, fragrances, skincare, accessories, and home accents.
Should you wish to return an item, we offer hassle-free 30-day returns on eligible purchases. Our dedicated customer care team is always here to guide you with warmth and discretion, ensuring your experience with Ellie Jules is as seamless as the pieces we curate.
About Caudalie
Provenance: France
FAQs
No, an account is not required for placing an order. You have the flexibility to order as a guest. Nonetheless, we advise creating an account at the time of checkout. This step offers benefits such as easy tracking of your order history and expedited future checkouts by saving your personal and address details. An account ensures a more efficient shopping experience for your future purchases.
Purchases at Ellie Jules are usually dispatched within 24-48 hours, following full payment clearance. Some orders require manual fraud verification that might take 1-2 business days. Please ensure that you enter the same billing address as your credit card company has on file to minimise potential delays.
We accept a variety of payment methods to make your shopping experience convenient. These include major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are securely processed to ensure your information is protected.
If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and dispatched, it cannot be changed or canceled.
Once your order has been dispatched, you will receive an email with a tracking number and a link to track your package. You can also track your order by logging into your account on our website and viewing your order history.
We offer a 30-day return policy on most items. If you are not completely satisfied with your purchase, you can return it for a full refund, or exchange. Items must be returned in their original condition and packaging. Please visit our Returns & Exchanges page for more details.
Yes, we ship to several countries worldwide. International shipping rates and delivery times vary depending on the destination. Please check our Shipping Information page for more details on the countries we ship to and the associated costs.
You can reach our customer service team through our Contact Us page, by email at contact@elliejules.com, or by live chat. Our team is available to assist you Monday through Friday, from 9 AM to 6 PM.
